After-sales service
For systems delivered by qmt
Basic Services
Support and assistance for systems developed by qmt
Technical support, questions and suggestions for improvement
We provide after-sales service on qmt solutions, an autonomous team handles requests in order to resolve them either by telephone support, remote maintenance or on-site intervention.
The strengths of the qmt service
- A shorter and differentiated support request processing time according to customer needs
- A multidisciplinary team dedicated to providing services to customers
- A comprehensive service offering and strong service commitments
- A 100% digitalized process for transparent and collaborative processing of requests
You have a support need, a question or an improvement suggestion. Connect to the qmtlink service portal to formulate your request. Our team will process it within 48 hours.
The qmtlink portal
In order to ensure processing efficiency and traceability, qmt provides a web portal so that customers can make and document their requests. A knowledge base is available to provide a first level of support.
ACCESS TO THE PORTALQMT support
TeamViewer remote maintenance
qmt offers after-sales service via remote maintenance. With this solution, the qmt technician can take control of your system remotely while still seeing the screen.
TeamViewer is very simple to implement and guarantees the IT security of your system,
To access a PC from the internet
Simple to install and use
Information in English only
For PC remote control