Témoignages

05.12.2014
Sorting machines and measuring stations for Joseph Martin
The Joseph Martin company specializes in high precision bar turning tells us about its experience with qmt

qmt has been a supplier to Joseph-Martin, a company specializing in high-precision bar turning for the automotive sector, for 7 years now. Yves Gabillet, Technical Director, gives his testimony on this long-standing collaboration.

Mr. Gabillet, what convinced you to choose qmt control systems?

Our customers are more and more demanding, therefore the quality of our products must be optimal. The automotive industry for which we work is a business sector where excellence is expected. The choice of an efficient quality control system is a decision that commits a company for several years. Non-quality incurs internal costs but also financial penalties from a dissatisfied customer. In the extreme, a defective part can trigger a worldwide recall campaign for the affected cars. It is a risk that we cannot contemplate.

At the reception of the main establishments of our manufacturer customers, the list of the worst suppliers is displayed to the general public. This is very bad publicity and it compromises the partnership with its client. Without supplier action, the loss of the current market and future opportunities is the ultimate penalty.

Working with a company such as qmt means putting all the means on your side to protect yourself from such a mishap. Initially, it was qmt's reputation for reliability, robustness and performance that decided us. And we were not disappointed.

Is it for these reasons that you then opted to purchase several machines of the QMTInspect-R type?

Indeed, qmt is a supplier of control solutions that protects us from all risks of non-quality. When we started working with QMTInspect-R type machines, they were so successful internally and with our customers that we continued to invest in these means. The operating system, based on icons, is extremely easy to learn for our employees, who can thus quickly acquire full autonomy in its use. And there is also the issue of flexibility: today we have five such machines, and their adaptability allows us to juggle production very easily. Qmt products are developed on a single platform, adaptable to any type of project. From a basic configuration, you can meet almost any need. The system is therefore very well designed. In addition, the notion of service is certainly another strong point of qmt .

Exactly, let's talk a little about this relationship that you have built with qmt over the long term ...

qmt for us is above all very available technicians. It is a geographical proximity which also makes collaboration much simpler and interventions faster, although online support is always possible. The qmt staff is available, open and qualified, always listening to best adapt to our needs. We have never been disappointed by either the people or the material. Their products are always evolving for the best. With them, we are clearly more efficient over time. I would say that at qmt the "Swiss Made" is above all a question of attitude, values, a state of mind: it is the sense of service and a job well done.

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